Customer Service



Ordering Online

Submit your order securely to us via this web site. Visit us again after you have placed your order to easily track your shipment and view order history. You can even choose to pick up your order in the store - at no additional cost!

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Ordering By Phone

Call us at 325-235-7402. Our friendly staff will assist you in placing your order over the phone. Use our site as your own personal catalog!

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Ordering By Fax

Mail or Fax your order to us at the address or fax number below and we will process it immediately.

Tex-Books & More!
206 Apartment Rd
Sweetwater, TX 79556
Fax: 325-235-7452

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Shipping Policies

Tex-Books & More! is proud to offer you the most competitive shipping rates. All of our shipments are professionally packed to ensure the safety of your items in route.

On average, your order will be received in 7 - 10 working days. During August or December, delivery time may take longer.

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Return

Textbook Returns:

• A 20% restocking fee will be charged on textbook returns the first nine class days unless proof of drop or schedule change is provided.

• Original receipt is required.

• Books must be in original condition. Books NOT in their original condition “Unwrapped or marked in textbooks will receive a 50% refund off original purchase price”

• Returns after the first nine class days will require proof of drop or schedule change, textbooks will be purchased at 50% of the purchase price. No exceptions.

Other Merchandise Returns:

• Receipt is required for all merchandise returns or exchanges.

• No returns on tools, supplies, or electronics.


• Defective merchandise should be returned upon discovery not to exceed 15 days from purchase date.

• Refunds or exchanges allowed for apparel within 30 days of purchase, receipt is required and items must be in original condition.

All refunds will be tendered in the manner purchased.

All Refunds on the Discretion of the Manager

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Contact Support

Contact us anytime with questions or concerns via email at: westtexas.bookstore@westtexas.tstc.edu. You can also contact our customer service department at: 325-235-7402

Support Contact Form * required fields

Our support staff will respond within 24 hours.

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