Ordering Online
Submit your order securely to us via this web site. Visit us again after you have placed your order to easily track your shipment and view order history. You can even choose to pick up your order in the store for a nominal fee.
Customer Service
Ordering By Phone
Call us at 254-867-3800. Monday thru Friday 7:30am-5pm. Our friendly staff will assist you in placing your order over the phone. Use our site as your own personal catalog!
Payment & Delivery
We accept the following forms of payment for your online purchases:
- Credit Cards (American Express, Discover, Master Card, Visa)
- University or School Debit Card (select schools/stores)
- TSTC Bookstore Gift Cards
Shipping Policies
TSTC Campus Store-Waco is proud to offer you the most competitive shipping rates. All of our shipments are professionally packed to ensure the safety of your items in route.
There are three options for receiving your order - select the one that's right for you!
- In-store pick-up - $3.95
- Standard FedEX ground shipping (4 to 6 working days) - $10 for the first item and $5 each for next 4 items
- Second business day - Standard FedEX ground rate plus an additional fee of $10
Financial Aid can not be used for Shipping.
Some larger items include a $25 base shipping charge and may take 4-6 weeks for delivery.
On average, your order will be received in 4-6 working days. During August or January delivery time may take longer.
Note: Shipping and handling charges apply to Continental U.S. orders only. For international and all other orders, please contact your on-campus bookstore.
In Store Pick-up No Charge
| Total Number of Items In Order | Amount |
|---|---|
| Flat Rate | $0.00 |
Abilene Pick-Up
| Total Number of Items In Order | Amount |
|---|---|
| Flat Rate | $0.00 |
Breck Pick-Up
| Total Number of Items In Order | Amount |
|---|---|
| Flat Rate | $0.00 |
S'water Pick-Up
| Total Number of Items In Order | Amount |
|---|---|
| Flat Rate | $0.00 |
Fed Ex Ground
| Total Number of Items In Order | Amount |
|---|---|
| 0 - 1 | $18.50 |
| 2 - 4 | $23.50 |
| 5 and up | $25.50 |
Waco/Marshall - Pick-Up in store
| Total Number of Items In Order | Amount |
|---|---|
| Flat Rate | $3.95 |
Red Oak -Campus to Campus $3.95
| Total Order Weight (lbs) | Amount |
|---|---|
| 0 - 999 | $3.95 |
Waco in-store pick-up
| Total Number of Items In Order | Amount |
|---|---|
| 0 - 99 | $3.95 |
Returns
TEXTBOOK RETURNS
- Original Receipt required
- Textbooks and access codes must be in original condition
- TSTC-printed manuals are non-returnable
- A 20% stocking fee will be applied to all returns without documented schedule changes
- Return deadline is two weeks after book is purchased
- All sales are final and non-returnable after the return deadline
MERCHANDISE RETURNS/EXCHANGES
- Original receipt required
- All tools, supplies or electronics are non-returnable unless found defective and returned within 15 days of purchase date
- All paid merchandise not picked up within 30 days will be donated
APPAREL, OUTERWEAR AND UNIFORMS
- Original receipt required
- Apparel is returnable within 30 days of purchase if returned new and unused
- Non-returnable items include caps and gowns and embroidered uniforms
CAMPUS STORE POLICIES
- All refunds given in the original form of payment
- Check payments require waiting period of 10 business days before refund is issued